Position: Director of ReStores
Company: Habitat for Humanity of Oakland County
Reports to: Executive Director, CEO
Hours per Week: Full-Time, 40 hours 
Travel: Southfield, Waterford and Pontiac

Position Summary

The ReStore Director provides senior-level leadership for the overall operations, financial performance, and strategic growth of Habitat for Humanity of Oakland County (HFHOC) ReStores. This role is responsible for ensuring ReStores operate efficiently, sustainably, and in alignment with Habitat for Humanity International (HFHI) standards, while maximizing revenue through donations, retail sales, fundraising, and community partnerships. The ReStore Director is a key member of the affiliate leadership team and is held to elevated standards of accountability, transparency, and performance.

Strategic Leadership and Financial Performance

• Lead the vision, strategy, and execution of ReStore operations to drive consistent revenue growth and mission impact.
• Develop and implement multi-year strategic and operational plans aligned with HFHOC and HFHI objectives.
• Collaborate closely with the Chief Financial Officer to develop annual ReStore budgets, monitor financial performance, and recommend corrective actions to affiliate leadership and the Board of Directors.
• Oversee preparation and presentation of monthly and annual financial and operational reports for the Executive Director, Treasurer, and Board of Directors.
• Monitor and analyze key performance indicators including, but not limited to: profit margins, sales per square foot, year-over-year sales trends, cost per donation pickup, inventory turnover, ROI on marketing spend, labor cost ratios, and break-even analysis.
• Identify and implement opportunities to improve efficiencies, reduce expenses, and strengthen inventory and asset management.
• Complete required HFHI reporting, including the Annual ReStore Survey, and respond to audits and funding requirements.

Fund Development, Donor Relations, and Community Partnerships

• Lead ReStore fundraising and donor development efforts in coordination with the Executive Director, ReStore Committee, and affiliate fundraising strategy.
• Build, cultivate, and steward relationships with corporate donors, contractors, suppliers, and major material donors.
• Develop and expand a corporate inventory donor program to meet annual and long-term performance objectives.
• Represent HFHOC ReStores in the community through personal outreach, donor meetings, and public speaking engagements.
• Establish and maintain collaborative relationships with businesses, trade groups, faith based organizations, and community partners to increase donations and awareness of the Habitat mission.
• Network with other Habitat ReStores and serve as a mentor or resource to peer affiliates, as appropriate.

ReStore Operations Management

• Oversee all retail, warehouse, donation, salvage, deconstruction, and facility operations to ensure consistency, safety, and efficiency.
• Ensure ReStores deliver a positive and high-quality experience for donors, customers, staff, and volunteers.
• Supervise facility, vehicle, and equipment maintenance, including implementation of preventative maintenance programs.
• Develop systems and processes to ensure compliance with all applicable laws, regulations, HFHI standards, and affiliate policies.
• Identify and address potential operational conflicts between ReStore activities and other HFHOC programs.
• Maintain regular presence on the sales floor and in operational areas.

Policies, Procedures, and Compliance

• Develop, implement, and continuously improve policies and procedures for store operations, sales, salvage, material acquisition, safety, and inventory control.
• Identify policy gaps and recommend revisions to existing policies to align with HFHI and affiliate standards.
• Ensure transparency and timely reporting of any deviations from policy or compliance requirements.
• Prepare operational, financial, and strategic reports for internal and external stakeholders.

Staff and Volunteer Leadership

• Hire, supervise, mentor, and evaluate ReStore managers, staff, and volunteers.
• Provide leadership development, performance management, and professional growth opportunities for staff.
• Develop succession plans and promote internal advancement when appropriate.
• Ensure staff and volunteers are oriented to the Habitat for Humanity mission and the ReStore’s role in advancing that mission.
• Ensure consistent training, safety education, and operational guidance are provided.
• In collaboration with the Volunteer Manager, maintain a strong volunteer program, including a target pool of approximately 40 active volunteers supporting store, warehouse, and deconstruction activities.
• Foster a positive, inclusive, and values-driven workplace culture.

Marketing and Public Relations

• Define and oversee ReStore marketing and advertising strategies in collaboration with affiliate leadership.
• Manage marketing budgets and evaluate effectiveness against established goals.
• Coordinate media outreach, promotions, and community engagement efforts in a cost-effective manner.
• Enhance and maintain the ReStore website and an active, competitive social media presence.
• Elevate the visibility and reputation of HFHOC ReStores within the service area.

Qualifications

Required Knowledge, Skills, and Abilities

• Strong commitment to and understanding of the Habitat for Humanity mission and values.
• Superior written, verbal, and public speaking communication skills.
• Demonstrated ability to think strategically and execute tactically.
• Strong financial, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Proven ability to work professionally with donors, customers, staff, volunteers, and community leaders.
• Proficiency with Microsoft Office and retail POS systems (Shopify)

Experience

• Minimum of three (3) years of progressively responsible experience in retail operations and management.
• Demonstrated success in staff supervision, financial oversight, and operational leadership.
• Experience building donor relationships and managing community partnerships preferred.

Education

• Bachelor’s degree (BA or BS) preferred; equivalent combination of education and relevant experience will be considered.
• Background or knowledge in retail sales, marketing, real estate, salvage operations, or environmental practices is preferred.

Physical Requirements

• Ability to occasionally lift up to 50 pounds in support of store and facility operations.
• Ability to stand, walk, bend, squat, and perform repetitive motions throughout the workday.
• Ability to work at a computer for extended periods.

Licenses

• Valid driver’s license with a clean driving record required; chauffeur’s license is a plus.

BENEFITS

• Company matched 401(k) plan up to 4%
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid Holidays
• Paid time off
• Vision insurance

WHY JOIN US

• Impact: Play a crucial role in shaping the financial strategies of a meaningful organization.
• Collaboration: Work within a supportive and dynamic team environment.
• Growth: Opportunities for professional development and career advancement.

Please submit your resume and a cover letter detailing your experience and qualifications to Amber Matlick at HR@habitatoakland.org

Habitat Oakland is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees.

Position: Development Officer
Company: Habitat for Humanity of Oakland County
Reports to: Chief Advancement Officer
Hours per Week: Full-Time, 40 hours / Hybrid virtual and in-office position
Travel: Moderate local travel required

Position Summary

The Development Officer is a key member of the Philanthropy Team and is responsible for supporting and growing fundraising initiatives that advance the mission of Habitat for Humanity of Oakland County. This position focuses on donor cultivation, sponsorship development, event coordination, and donor database management. The ideal candidate is a relationship builder with a passion for community development and affordable housing.

Key Responsibilities

Donor Relations & Fund Development (60%)

• Cultivate and steward relationships with individual donors, corporate sponsors, and faith-based partners
• Manage a portfolio of mid-level donors, identifying opportunities for increased engagement
• Develop and execute donor communications, acknowledgments, and impact reports
• Support annual giving campaigns and special appeals

Sponsorship & Event Support (30%)

• Assist in securing and managing sponsorships for special events, builds, and campaigns
• Support planning and execution of fundraising events, including logistics, communications, and volunteer coordination
• Represent HFHOC at community events and donor engagements

Database & Reporting (10%)

• Utilize donor database (e.g., Salesforce or similar CRM) to track giving history, manage campaigns, and generate reports
• Ensure donor records are accurate, up-to-date, and confidential

Qualifications

• Bachelor’s degree in nonprofit management, communications, marketing, or a related field
• 3+ years of experience in fundraising, development, or donor relations, preferably in a nonprofit setting
• Strong written and verbal communication skills
• Experience with donor databases (Salesforce preferred)
• Excellent organizational and time management skills
• Self-motivated, detail-oriented, and able to manage multiple priorities
• Commitment to Habitat for Humanity’s mission and core values
• Ability to work occasional evenings and weekends

Preferred Skills

• Experience securing and stewarding sponsorships
• Experience coordinating events or donor stewardship activities
• Familiarity with affordable housing or community development

Benefits

• Company-matched 401(k) plan up to 4%
• Dental insurance
• Disability insurance (short and long term)
• Health insurance
• Life insurance
• Paid Holidays
• Paid time off
• Vision insurance

Salary position with generous benefits package. Send cover letter, resume and salary requirements to Amber Matlick at HR@habitatoakland.org

Habitat Oakland is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees.